FAQs

1. What products do you offer?

We offer a curated selection of beauty essentials, including skincare tools, facial Ice rollers, LED face masks designed to enhance your natural glow.


2. Are your products cruelty-free?

Yes! All GlamNova Beauty products are 100% cruelty-free. We never test on animals.


3. How long does shipping take?

Orders typically arrive within 10–12 business days after shipping. Please see our [Shipping Policy] for more details.


4. Do you ship internationally?

At the moment, we only ship to select countries. Please check at checkout to see if your location is available.


5. Can I return or exchange an item?

We accept returns on unopened and unused items within 14 days of delivery. Due to hygiene reasons, we cannot accept used products. Visit our [Return & Refund Policy] for full details.

6. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can follow the link to track your delivery in real time.


7 . Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to be the first to know about exclusive deals and new arrivals.


8. Are your skincare tools safe for all skin types?

Absolutely. Our tools, including facial ice rollers, are designed to be gentle and effective for all skin types. If you have a skin condition, we recommend consulting with a dermatologist before use.